As a PSO

    Victoria Police offers a challenging and rewarding career serving the Victorian community. As an employee of Victoria Police you will be entrusted with considerable authority and responsibility. 

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    To ensure all employees use this authority professionally, fairly, with accountability and with the highest level of integrity, you will be subject to legislation and policy requirements that prescribe expected standards of behaviour. It is important that you understand how this will impact on your personal and professional life prior to committing to the application process.

    The Victoria Police Act 2013 imposes a duty on all employees to be of good behaviour, not only while on duty, but at all other times. Actions committed during your personal time may affect your ongoing employment and see you face internal discipline or criminal proceedings.

    Your conduct, both on and off duty, reflects on yourself and on Victoria Police. This behaviour must be of a high standard and demonstrate the values of Victoria Police. The following Organisational Values underpin Victoria Police’s policies, procedures and practices and provide guidance on how employees are to interact with the community and each other.

    • Focused on the health, safety and wellbeing of our people.

    • Act with honesty, respecting the right of fair process for all.
    • Maintain confidentiality and respect those we deal with.
    • Demonstrate moral strength and courage and behave with honour and impartiality.

    • Are approachable and consistent when dealing with colleagues, partners and the community - and apply fair process.
    • Strongly commit to the values of the organisation and make timely decisions guided by values and evidence.
    • Guide, trust, develop and empower colleagues and inspire participation and commitment through a shared vision.

    • Are open minded and adaptive to change.
    • Adopt an attitude of continuous improvement.
    • Encourage creativity and welcome differences.
    • Build partnerships with our community and practice tolerance.

    • Accept diversity with tolerance and understanding.
    • Listen with patience, value opinions and provide feedback and appreciative of and acknowledge the efforts of others.
    • Inspire confidence through ethical and fair treatment of others ensuring that our actions are not unlawfully discriminatory.

    • Recognise and reward service and care for the wellbeing of employees.
    • Provide empathy in a timely and genuine manner.
    • Promote professional and career development.

    • Accept responsibility, show commitment and lead by example.
    • Achieve and contribute to the professional knowledge pool.
    • Are accountable to both our internal and external customers.
    • Maintain high personal standards, taking pride in our appearance and conduct.
    • Communicate openly, honestly and consistently.
    • Are transparent in our delivery and strive for service excellence.

    You should familiarise yourself with the Victoria Police Code of Conduct - Professional & Ethical Standards, and other integrity related polices to ensure you understand the required standard of behaviour. The Code of Conduct will give potential employees an understanding of how to identify situations and associations which may lead to inappropriate perceptions or conflicts of interest.


    During the application process and your period of employment with Victoria Police, you will be tested for drugs and alcohol. You must be completely sober while on, or required to be available for duty. You also must be free of illegal drugs at all times, both on and off duty. If you are taking any prescribed medications, you must ensure that these are disclosed in your application's medical report.

    As a Protective Services Officer (PSO) of Victoria Police you will be required to adhere to a uniform and appearance policy which encompasses maintaining a neat and tidy appearance. These standards apply for health and safety reasons and because members, particularly in uniform, are contributing to Victoria Police's image and reputation as a professional and disciplined organisation. Hair is to be clean, tidy and neatly trimmed. Members may seek an exemption to the authorised uniform and appearance standards based on genuine medical, cultural or religious grounds, which will need to be applied for prior to being inducted into the Victoria Police Academy.

    Victoria Police employees are unable to obtain secondary employment without approval from the Chief Commissioner of police. Approval will not be granted where the employment conflicts with your role as a Victoria Police employee.

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